Terms of Use

1. Acceptance of Terms

By accessing and using our website www.localhelpdesk.com.au and our online IT support services ("Services"), you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our website or services.
 

2. Changes to Terms

Local Helpdesk reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the website and services after such modifications constitutes your acknowledgment and acceptance of the new Terms.
 

3. Services

Local Helpdesk provides online IT support services. By using our services, you agree to provide accurate and complete information as requested and to comply with all applicable laws and regulations.
 

4. Use of the Website and Services

You agree to use the website and services only for lawful purposes and in accordance with these Terms. You agree not to use the website or services:

• In any way that violates any applicable federal, state, local, or international law or regulation.

• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.

• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.

• To impersonate or attempt to impersonate Local Helpdesk, a Local Helpdesk employee, another user, or any other person or entity.

• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website, or which, as determined by us, may harm Local Helpdesk or users of the website or expose them to liability.
   

5. Account Registration

To access certain features of our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account.
 

6. Intellectual Property Rights

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Local Helpdesk, its licensors, or other providers of such material and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
 

7. Limitation of Liability

To the fullest extent permitted by law, in no event shall Local Helpdesk, its affiliates, or their licensors, be liable for loss of profits, loss of data, or business interruption experienced by the client.
 

8. Disclaimer of Warranties

The website and all content, materials, information, products, and services provided on the website are provided on an 'as is' and 'as available' basis, without warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

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8. Indemnification

You agree to indemnify, defend, and hold harmless Local Helpdesk, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to your use of the website, your violation of these Terms, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.
 

9. Termination

We reserve the right to terminate or suspend your account and access to our website and services, without prior notice or liability, for any reason, including without limitation if you breach the Terms. Upon termination, your right to use the website and services will immediately cease.
 

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles. You agree to submit to the personal and exclusive jurisdiction of the courts located within Australia for the resolution of any disputes arising out of or relating to these Terms or your use of the website or services.
 

11. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
 

12. Entire Agreement

These Terms constitute the entire agreement between you and Local Helpdesk regarding your use of the website and services, superseding any prior agreements between you and Local Helpdesk (including, but not limited to, any prior versions of these Terms).
 

13. Contact Information

If you have any questions about these Terms, please contact us:

Local Helpdesk ABN 70 110 791 485
Email: support@localhelpdesk.com.au
Phone: 1300 943 831